NUTRACEUTICAL MERCHANT ACCOUNTS

Payment processing built for supplement brands and subscription nutra

BoazPay places nutra merchants with acquirers experienced in supplements, free trials, recurring billing, and high-claim products — without the freezes that hit Stripe and Shopify Payments accounts.

No application fee · No setup fee · Decisions in 48–72 hours

The Challenge

Why Nutraceuticals & Supplements is Considered High-Risk

FDA Claim Scrutiny

Supplement labels and marketing must navigate FDA and FTC claim guidelines. Banks are cautious about the regulatory exposure that comes with aggressive health claims.

Subscription and Free-Trial Models

Continuity billing, auto-ship, and free trials drive elevated chargebacks when customers don't recognize the recurring charge or find cancellation difficult.

Affiliate-Marketed Funnels

Aggressive affiliate marketing and landing-page-heavy funnels create compliance complexity and chargeback exposure that standard processors don't accommodate.

Customer Remorse

Health products that 'didn't work' generate chargebacks before they reach a refund queue — a pattern specific to nutra that most processors aren't equipped to defend.

Accepted Sub-Verticals

  • Daily vitamins and minerals
  • Weight management and diet supplements
  • Sports nutrition and pre-workout
  • Beauty and skincare supplements
  • Sleep and stress products
  • Male enhancement
  • Greens, superfoods, and functional powders
  • Subscription auto-ship and continuity programs
  • Bundled wellness boxes

Currently Not Supported

  • Products making explicit disease-treatment claims
  • Prescription drugs sold without proper licensing
  • Offers without clearly disclosed terms

Typical MCC Codes for Nutraceuticals & Supplements

MCCDescription
5122Drug Stores Wholesale
5499Misc Food
5912Drug Stores (most common for retail supplement brands)

MCC assignment is at the acquiring bank's discretion. Your BoazPay account manager will confirm your MCC during underwriting.

Chargeback Rates in Nutraceuticals & Supplements

Typical industry rate: 0.7% – 1.5%

Nutra chargeback ratios commonly run 0.7%–1.5%, with continuity offers at the higher end. BoazPay enforces clear continuity disclosures, requires double-confirmation on free-trial signups, integrates real-time chargeback alerts, deploys 3DS where it fits the offer, and provides dispute representment for high-volume accounts.

How to Keep Your Rate Low:

  • Enforce clear continuity disclosures — double opt-in on all free-trial signups
  • Use a clear billing descriptor that customers will recognize
  • Integrate pre-dispute alert services to catch disputes before they become chargebacks
  • Deploy 3DS where the offer model supports it to strengthen representment evidence

Required Documents

  • ID for each 20%+ owner
  • Voided check
  • Processing statements (if applicable)
  • Business formation documents
  • Product COAs or supplier agreements
  • FDA registration where applicable
  • Clear terms, refund policy, and continuity disclosures on the website

Approval Timeline

Most nutra applications decision within 48–72 hours. Continuity offers require additional review of the funnel and terms.

Indicative Rate Range

Typical nutra discount rates range from 3.50% to 5.95% plus $0.20–$0.30 per transaction, with rolling reserves of 5%–10% held for the first 6 months. Subscription-only brands with strong retention often qualify for tier improvements.

Your custom quote depends on your industry, volume, and history — get a free assessment in 60 seconds.

Relevant Integrations

Shopify (via approved gateway)WooCommerceBigCommerceClickFunnelsKajabiSticky.ioRechargeBold SubscriptionsKonnektiveLimelightDirect APIAuthorize.netNMIUSAePayBoazPay Gateway

Nutraceuticals & Supplements Payment Processing FAQs

Ready to Apply for a Nutraceuticals & Supplements Merchant Account?

No application fee · No setup fee · No long-term contract

Questions? Call +1 (602) 812-0363 or email info@boazpay.com

PCI DSS Level 1

Cardholder data security

256-bit SSL

End-to-end encryption

SOC 2 Type II

Independently audited

GDPR & CCPA

Privacy compliant

BoazPay LLC is a registered ISO/MSP of its sponsoring acquiring bank.

We use cookies to improve your experience, analyze traffic, and serve relevant ads. By clicking "Accept All" you consent to our use of cookies.